Refund Policy

01. General Policy

At Ennodoor Private Limited, we are committed to maintaining transparency in all transactions conducted through www.ennodoor.com .As our platform primarily delivers digital access, memberships, platform participation, consulting support, and business-related services, all purchases made through the platform are governed by the following policy.

02. No Return Policy

All services, subscriptions, memberships, digital access rights, platform participation fees, advisory engagements, onboarding fees, and related offerings purchased through www.ennodoor.com are non-returnable.

Because our offerings involve immediate allocation of digital resources, access privileges, expert time, platform infrastructure, and business facilitation processes, returns are not applicable once an order or payment is confirmed.

03. No Refund Policy

All payments made to Ennodoor Private Limited are final and non-refundable.

This includes but is not limited to:

• Membership fees
• Subscription fees
• Platform access fees
• Founder onboarding fees
• Investor onboarding fees
• Advisory or consulting charges
• Premium service fees
• Event participation fees
• Digital product purchases

Refunds will not be issued under any circumstances including:

• Change of mind
• Non-usage of services
• Delay in decision-making by user
• Incomplete profile submission by user
• Failure to secure investment, partnership, mentor, co-founder, or business opportunity
• Dissatisfaction arising from market outcomes beyond platform control

04. No Cancellation After Payments

Once a payment is successfully processed, the related order, subscription, service, or platform access cannot be cancelled.

Users are advised to review all service details carefully before making payment.

05. Exceptional Technical Cases

A refund may only be considered if:

• A duplicate payment is successfully charged for the same order
• A technical payment error occurs directly attributable to our payment processing system

In such cases, requests must be submitted within 3 business days along with payment proof for verification.

Approval remains solely at the discretion of Ennodoor Private Limited.

06. Platform Outcome Disclaimer

Ennodoor operates as a facilitation and ecosystem platform connecting founders, investors, mentors, co-founders, and innovation stakeholders.

We do not guarantee:

• Investment closure
• Business funding
• Investor response
• Founder matching success
• Deal completion
• Commercial outcomes

Therefore, payments are made for platform participation and access, not guaranteed results.

07. Payment Disputes

Users agree not to initiate unjustified chargebacks or payment disputes without first contacting official support.

Unauthorized chargebacks may lead to:

• Account suspension
• Permanent service restriction
• Legal recovery action if applicable

08. Policy Acceptance

By making any payment on www.ennodoor.com, the user acknowledges that they have read, understood, and accepted this Return, Refund & Cancellation Policy.

09. Contact for Billing Queries

For billing-related concerns:

• Email: billing@ennodoor.com
• Company: Ennodoor Private Limited
• Website: www.ennodoor.com